Professional Information
Personal Information
* Technology Head of Strategy, Transformation and business Management - Mexico - Citibanamex - October 2018 - Present
*Chief Operating Officer – Latin America and Mexico – April 2016 – October 2018
• Head of IT Transformation – Latin America and Mexico – October 2016 – Present
• Head of Data Center Service Management - Latin America and Mexico – 2 years
• Head of Service Operation – Mexico – 2.5 years AHIDE CONTRERAS
• Regional Enterprise System Manager – MTeExCiHcoN-O2LOyeGaYrsCHIEF OPERATING OFFICER
• Operation Transition Manager – HSBC – Mexico – 2 years
• Portfolio Manager – HSBC – Mexico – 1 Year
Innovation and Industry Benchmarks
Leading Change and Cultural
transformation
Create enduring partnership across
barriers
Infrastructure Technology
Building capabilities & enabling
leadership development
IT Risk Management & Regulatory
Customer Engagement
Portfolio Management
Vendor Management (negotiation,
contracting, offshoring)
Reengineering processes and
Governance
Cost Management & Control
Ahide Contreras is Technology Head of Strategy, Transformation and Business Management at Citibanamex Mexico,
In this role Ahide is responsible for implementing of large scale IT Transformation and delivering effective cost and strategic alignment between global, regional and local to drive operational excellence that transform the business operation to provide competitive value in alignment with best in class technology organization.
Ahide has over 16 years of experience in Information Technology spanning over several areas. Prior to this Ahide was the Chief Operating Officer of IT in Latin America and Mexico at HSBC Mexico, heading IT Transformation in the Region.
4 years back Ahide was Head of Data Centre and Service Management in HSBC and Head of Service Operation for LAM. She has steered and sponsor various programs for new ways of operating and continuous improvement of the technology organization in automation and fostering innovation an organizational culture with sustainable results.
Ahide is a Green Belt with several re-engineering process certifications in Strategy, Service Operation & Transition and CSI. She has been part of Executive Direction Programs in IPADE Mexico and Cranfield Business University in London with a Bachelors in Economy by the UAEM.
Innovation and Industry Benchmarks
Leading Change and Cultural
transformation
Create enduring partnership across
barriers
Infrastructure Technology
Building capabilities & enabling
leadership development
IT Risk Management & Regulatory
Customer Engagement
Portfolio Management
Vendor Management (negotiation,
contracting, offshoring)
Reengineering processes and
Governance
Cost Management & Control
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