Professional Information
President and CE0
Neighbourhood Pharmacy Association of Canada
Executive Office
Education, Honors & Awards
MacEwan Univeristy
Business Administration & Advertising and Public Relations- MacEwan University, 1981 (1981)
Women of Distinction, Ottawa, 2010 Lecturer: Fellows Program at the Weatherhead Centre for International Affairs (Harvard): Deconstructing NIMBY, 2009 Alberta’s 50 Most Respected Decision-Makers, Alberta Venture, 2000 and 2008 Global Women of Vision, 2007 Distinguished Alumnus, MacEwan University, 2001 YWCA Woman of Distinction, 1997
Personal Information
Institute of Corporate Directors; Crown Director Effectiveness; National Advisor- Gold Medal Plate Society
Good food; Wine; Gardening and Travel
CAREER SUMMARY •President and Chief Executive Officer, Neighbourhood Pharmacy Association of Canada (2013 to present) •President and CEO, Canadian Nuclear Association (2009 to 2012) •Senior Vice President, Public & Government Affairs, EPCOR Utilities Inc. (2003 to 2009) •Executive Vice President & GM Western Canada, Weber Shandwick Worldwide (1985 to 2003)
More than 25 years
A SEASONED LEADER SPECIALIZING IN BUSINESS STRATEGY, ORGANIZATION GOVERNANCE, RISK MANAGEMENT, PUBLIC POLICY INFLUENCE, PUBLIC AFFAIRS AND HUMAN RESOURCES MANAGEMENT. BROAD NETWORK OF RELATIONSHIPS WITH BUSINESS, GOVERNMENT AND COMMUNITY LEADERS. INDUSTRY EXPERIENCE • Retail:Pharmacy & Frontshop • Consumer: Large Canadian Brands • Utility: Power & Water • Electricity: Generation, Transmission, Distribution • Mining: Coal • Resource Development: Oilsands, Natural Gas, Run-of-River Hydro, Waste to Heat, • Pipelines and electrical transmission lines BOARD INVOLVEMENT / ORGANIZATION GOVERNANCE • Oshawa Power and Utilities Corporation, Chair, Governance (2014 to present) • Thunder Bay Hydro, Chair, Audit & Finance (2012 to present) • Casey House, Art with Heart committee (2014) • Crow’s Theatre, Board member (2015 to present) • Syngar Technologies Inc (private capital), Governance chair • Energy Council of Canada, Board Member • Energy Policy Institute of Canada, Policy working group member • Canadian Science &Technology Museums Corporation, Energy national advisory committee • Gold Medal Plates, National Advisory Board (present) • Alberta College of Art & Design • Edmonton Oilers Community Foundation, Board of Directors • Edmonton Space Sciences Foundation • National Oil Sands Task Force, ORGANIZATION MANAGEMENT & OPERATIONS • Lead negotiation strategist on a variety of business issues with Stakeholders and Governments • Strategic review of organization structure and long-term business plan • Aligned Management and Board decision-making process • Senior executive to realign community, government, policy and communications strategy • Senior executive responsible for planning and implementing culture change from government agency to private sector to publicly traded companies • Led political and social risk analysis of new infrastructure builds, merger and acquisition opportunities FINANCIAL • Team member on a variety of mergers, acquisitions and IPO’s • Risk assessment team member • Co-chair disclosure committee • Audit committee chair and member (several different Boards) RISK MANAGEMENT • Introduced industry-leading consultation and stakeholder engagement practices, including pioneering research into causes of and solutions to “social friction” • Developed an innovative public issue risk process for infrastructure development and acquisitions • Developed risk assessment processes for several organizations • Strategist for Government policy risk mitigation on a variety of files PUBLIC POLICY INFLUENCE • Navigate the complicated health policy arena as it relates to the business of pharmacy • Bring innovative solutions to government/corporate relationships in commerce and healthcare • Industry representation to government on energy policy development at national and provincial levels • Leadership on the climate change/clean air file, developed and implemented programs to reshape opinion leaders and government perceptions • Gained support of sole government shareholder for spin-off of one government held entity into two entities, one of which is now publicly traded • Gained significant fiscal policy changes from two levels of government for the National Oil Sands Task Force, a key enabler of investment in the oil sands industry expansion HUMAN RESOURCE MANAGEMENT • Developed staffing strategies and rebuilt teams to deliver on organization goals (several times) • Developed and implements human resource and culture change strategies while preparing for corporate realignment • Developed human resource strategies while building a multinational publicly traded consultancy
Denise Carpenter is an experienced senior business executive with demonstrated expertise in strategic planning, public policy, leadership development and change management. She was appointed President and Chief Executive Officer of the Canadian Association of Chain Drug Stores (CACDS), now known as the Neighbourhood Pharmacy Association of Canada, in January 2013. Neighbourhood Pharmacies is the strong voice and advocate for the business of neighbourhood pharmacy and its vital role in sustaining the accessibility, quality and affordability of patient care for Canadians. Association members own and operate Canada’s leading drug store brands, serving patients at approximately 6,500 locations across the country. Focusing on better patient care, better patient outcomes and better costs, Neighbourhood Pharmacies is driving innovative solutions, through advocacy, networking, research and information services. She serves as a Director of Thunder Bay Hydro Corporation, Crow’s Theatre and Oshawa Power and Utilities Corporation. She is an active member of IWF (International Women’s Forum ) and is a national advisor for Gold Medal Plates. Denise Carpenter has served as a guest lecturer and executive in residence at the University of Alberta’s MBA program, and written and lectured widely on stakeholder relations, including the Fellows Program at the Weatherhead Center for International Affairs at Harvard. She specializes in governance, business strategy, risk management, public policy and has a broad network of business, government as well as community leader relationships.
Strategic Communications; Strategic Planning; Public Policy; Leadership Management; Project Management; Internal Communications; Stakeholder Management; Executive Business Analysis; Advertising; Public Relations Management; Risk Management; Negotiations; Contractual Negotiations
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