Donatella Busini
IT Director
- Key Partner
Professional Information
Donatella
Busini
IT Director
Key Partner
Information Technology and Services
Education, Honors & Awards
Sapienza University
Bachelors Degree in Physics from Sapienza University (1991-1995)
1995
No
Personal Information
Italy
Roma
CDIT, an association od IPC directors who works pro bono to enance the maturity of tecnology in Italy
Science, Literature, Innovation, Theatre, Fashion
Married, no children
Key Partner, Rome, Italy• 2014-present
System Integration Company providing technical and consultation services, with 50 employees
Sales & Marketing Director
Head of Business Development regarding the overall Company's portfolio with special focus on new customers and offering's segment.
SME in EA and Complex Program Management
AUBAY ITALIA, Rome, Italy • 2011-2013
System integration company providing consultation and management services, with 1,000 employees.
Innovation & Evolution Director, IT Consultant Director
Oversee 50 projects members in product innovations for company portfolio, business and technology trend analysis and solutions development, IT consultations, and Program Management. Direct competence centre and cross-industry presales activity. Supervised complex program supporting in issues and risks arisen.
SME in Enterprise Architecture
Selected Achievements
•Boosted sales by 20% through strategic customer service.
•Generated new business and clients with strong communications and relationship management.
•Increased profitability by 30% with program and quality service management.
•Increased structured organisation with design of operative model, energy saving solution, and digital wellness program.
•Optimised customer presentations and relations by building teamwork and communications through professional development and communications processes.
•Selected as company representative in product and service launches and new customer introductions due to superior communication skills.
NTT DATA/VALUETEAM, Turkey/Italy • 2005-2011
International Company delivering system integration and IT consultations, with 55,000 employees worldwide
Executive Account Manager (2008-2011)
Managed 40 employees in account management for Turkcell and OTH Groups, including business opportunity development, project and service sales, and IT consultations. Led customer needs assessments, proposal development, and project and program implementation ( system integration as far as IT consulting services). Used as Enterprise Architecture and IT Governance SME
Selected Achievements
•Established facilities in Turkey, building local teams and driving company standards of quality.
•Aided English country manager in JV start-up program development, providing target IT application architecture, operational model, and related cost model.
•Improved sales by 40% and won large client bids within Turkcell Group and AVEA.
•Grew profitability by 30% through quality of service and superior relationship building.
•Executed all customer relationship management programs for presales activities.
•Set up complex CRM and Integration Programmes, supervised the ongoing activities and mitigated arisen risk and issues
•Developed an Enterprise Data Model and set up Data Governance structure for Turkcell Group
•Cultivated strong relationships with international customers and stakeholders, as well as Italian and Turkish teams.
NTT DATA/VALUETEAM, (2005-2007)
Senior Manager
Supervised integration delivery program, Telecom Italian Group strategic plan, demand management, and innovative project management. Supported application landscape development and critical initiative for other customers.
Selected Achievements
•Cultivated new business and sales increases through presales activities and projects.
•Raised profitability by 40% through strategic project management.
•Facilitated change management process and company integration of new programs.
PWC CONSULTING/IBM BCS, Rome, Italy • 2001-2005
IT consultation company with 200 employees in Italy
Manager
During two company start up, directed 15 employees in service quality, customer relationship management, and middleware and billing applications. and product and services development, and aided architectural team in process and component integration. Conducted merger of 2 media companies for SKY Italia, including program management and integration.
Selected Achievements
•Boosted sales and new business development through client activities and communications management.
•Developed and launched IT department and teams through strong leadership and relationship building, team work, and strategic program management.
•Successfully launched all projects and programs on time to customer satisfaction.
16-20 Years
Enterprise Architecture , Customer Relationship Management Program, Technical Innovations & Solutions, Information Technology Management & Consultations , Program Management , IT Start-Up, Team Building & Relations , Business Development, Vendor Management
Donatella Busini is an accomplished director specialising in Customer Relationship Management, IT Consulting Services, Enterprise Architecture and Business Development of global sales, with over 15 years of experience guiding major corporations to meet and exceed corporate goals. Proven talent for establishing systems and technology integration, proposal and Solution Architecture and Program Manager for International delivery projects . Strong leader able to support technical teams in achieving operational excellence in alignment with company standards and vision. Excellent strategic planner with proven ability to direct large-scale IT business unit start-up projects with superior results
SW lifecycle, EA, Program managment, Account Managment, Manging consulting
Good knolwdge of telco industry
