Elena Alfaro
CEO & Partner
- EMO Insights
Professional Information
Elena
Alfaro
CEO & Partner
EMO Insights
Consulting
Education, Honors & Awards
University of Alcala de Henares of Madrid
PhD, Cum Laude, Marketing- University of Alcala de Henares of Madrid
1999
Cum Laude- University of Alcala de Henares of Madrid
Personal Information
Spain
Majadona, Madrid
Director of Development of Business of CFI group in Spain
Reading, writing, and business related activities
16-20 Years
Elena Alfaro is fluent in both English and Spanish and is a leader in providing effective marketing solutions internationally. Alfaro is dedicated to improving the customer experience by setting up and training businesses how to successfully utilize the discipline. The customer experience management program relies heavily on developing solutions from the customer's experience, honing in on what the client needs and tailoring the company to address these challenges with results. Currently, she is the founder and partner at her company, EMO Insights, a reference in experiential marketing, customer experience, and emotional marketing management. She develops and strategizes ways to capture clients and employees and retain their loyalty through innovative marketing campaigns. She looks forward to growing her company further into a well-known international brand, and welcomes any opportunities to collaborate and improve any business.
Customer Insight; Marketing; Marketing Research; Segmentation; Marketing Strategy; Entrepreneurship; Business Strategy; Management; Management Consulting; Business Services; Business Management; International Business; Consulting; Customer Experience; Strategic Innovation; Advertising; Branding; Public Relations; Press Release; Editorial; Leadership; Training; Sales; User Experience Innovation; Customer Management; Client Acquisition; Customer Retention; New Business Acquisition; Experiential Marketing; Emotional Management