Emanuella Watson
Business Development Manager
- Hermes Retreats
Professional Information
Emanuella
Watson
Business Development Manager
Hermes Retreats
Education, Honors & Awards
University of South Africa
Bachelors Degree specialising in Industrial and Organisational Psychology
(2015)
Personal Information
United Arab Emirates
Dubai
CIPD Associate
Walking our two rescue dogs (Gibbs & Harvey)
Travel
Cross-fit
I have a 2 years old daughter who is the splitting image of me (just with blond hair and blue eyes) and she has my cheeky sense of humour.
After studying P.C. Engineering I started my career as an ERP Consultant and very soon after discovered that I preferred people over machines. I was young and didn't want to take myself or life too seriously so I decided to travel.
I moved from South Africa to Dubai in 2002 and have lived here ever since. I was fortunate enough to work at the Burj Al Arab (the world's only 7 star hotel) before joining Emirates, where I spent almost 14 years. I progressed form Cabin Crew to Purser and eventually hung up my wings and moved to training college. This is where I truly found my passion. I completed my degree in Industrial and Organisational Psychology, furthering my interest in optimising peoples performance at work and understanding human limitations. I excelled at training and facilitating all safety related courses, with CRM being my absolute favourite.
I decided to take a short break after having my daughter, simply because the shift work was not conducive to having a young child. I have been lucky to have the opportunity to re-enter the work force and to return to the hospitality industry. My current role is very broad as I am involved in business development, sales, marketing, performance management, training, HR and administration. I have recently registered for a CIPD Level 5 L&D Diploma as I would like to return to my passion of helping individuals learn and grow within their work environments and to help organisations meet their goals by cultivating the unique resources each employee brings to the team.
16-20 Years
Customer service, training, L&D, public speaking, performance management, administration, HR
Emanuella Watson has more than 20 years of professional experience. Currently working as the Business Development Manager with Hermes Retreats, where she also manages the HR, Administration and Operational matters of the three international properties. Emanuella started off her career in the Hospitality Industry in 2002 and now finds herself once again in this exciting industry after many years.
Emanuella previously spent over 13 years in the Aviation industry. Leaving the Aviation industry was by way of natural progression after having her daughter. Her love for L&D, CRM (Crew Resource Management), HPL (Human Performance Limitations), performance management and all matters related to aviation safety are her first love and she hopes that one day she can return to the industry.
Emanuella's areas of expertise lie in training, learning and development, people management, HR, Administration and customer service. Her current highest level of education is a Bachelors degree specialising in Industrial and Organizational Psychology. She is currently enrolled in a CIPD Level 5 L&D diploma.
Emanuella has experience in public speaking due to years of delivering training and facilitating sessions. She is passionate about people and helping them learn and develop. She believes that employees are by far a company's most valuable resources.
Emanuella would to continue to grow and develop and is hoping to one day make a difference to the way organisations lead and invest in their employees. She bases her success thus far on her past experiences and circumstances, which have made her the woman she is today. She is a passionate individual with a very strong work ethic. Upon reflection she is very proud of how far she has grown in her career and is looking forward to the many milestones she plans to achieve in the future.
Emanuella is looking forward to networking and connecting with other like-minded professionals and hoping that many mutually beneficial opportunities may arise from becoming a member. She knows that there are many impressive role models at the WAoFP that she will be able to learn from. Emanuella is humbled to sit among so many talented women and looks forward to the connections that will be made.
Learning and Development
Crew Resource Management
Human Performance Limitations
Websites & Social