Professional Information
Peggy
Miller
Chief Compliance & Quality Assurance Officer
Edgewater Behavioral Health Systems
Mental Health Care
Education, Honors & Awards
Indiana University - Northwest
Masters Degree with Honors in Health Administration & Human Resources
Yes
Leadership Award from National Society of Leadership & Success, Operations Excellence Award for Completing the Green Belt Project
Personal Information
United States
Indiana
Gary
ASQ
16-20 Years
Peggy Miller has an extensive history in medical health insurance and quality customer service.. She has served as the conduit and key liaison for the organizations key clients. A graduate of Indiana University receiving a Masters in Public Affairs with a dual concentration in Health Administration and Human Services. She has also successfully completed ASQ six sigma black belt training. She received the United Health Groups Operation Excellence award for successfully completing the green belt project. Peggy aspires to receive her certification in six sigma black belt and become a process consultant. She has given several presentations on service excellence and client/company culture. Peggy was the key note speaker for the American Veterinary Medical Association ex-presidents meeting discussing healthcare reform and long term care preparation..
Mental Health , Medical Health Insurance, Federal, State and local regulations, Internal and external audits, process improvement; HIPPA and Compliance requirements, Six sigma DMAIC concepts,, customer service, client advocate
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