Shalini Ruth Charles
Director - Sales & Client Services
- Acc-Q-Data LLC
Professional Information
Shalini Ruth
Charles
Director - Sales & Client Services
Acc-Q-Data LLC
Education, Honors & Awards
Bangalore University
Bachelor of Arts- Economics- Bangalore University
Personal Information
Palm City
Humane Society of Tampa Bay; Wounded Warrior Project
More than 25 years
Shalini Charles is the Director of Sales & Client Services for Acc-Q-Data LLC. She is an accomplished, self motivated, customer centric Client Relationship Professional with over 13 years of experience in Global Account Management in the US, India and the Asia Pacific. She is skilled in cross cultural perspectives and task management, liaising across all functions including Sales, Technology, Finance, Business Excellence and Operations.
Shalini has held leadership positions at Xchanging Solutions USA, Mphasis India and TYCO HealthCare-Precision Interconnect, India & USA.
Shalini has a proven track record in providing leadership in account management, managing a staff of skilled liaisons to deliver strategic direction and a tactical action plan to augment service levels, retain clientele and win competitive mindshare in the industry landscape. She also leverages personal tenability, and has demonstrated success in relationship building at the executive leadership level to manage service delivery in process outsourcing.
Sales Management; Economics; Client Management; International Account Management; Customer Relations; Negotiations; Contractual Negotiations; Team Building; Team Leadership